Citizens Advice Scotland (CAS) has welcomed the new Ofgem campaign ‘be an energy shopper’, though has cautioned that more must be done to help struggling consumers.
CAS consumer spokesperson, Sarah Beattie-Smith, welcomed the new campaign said:
“At CAS, we welcome any moves to make shopping around in the energy market easier. It’s shocking that half of us in Scotland are missing out when it comes to getting the best deal for our energy, yet many of us could be saving as much as £200 simply by switching.
“If you are concerned or apprehensive about taking the first steps to switch, remember help is at hand. You can come into your local Citizens Advice Bureau for help, call the Citizens Advice consumer helpline (08454 04 05 06) for advice or go online to www.adviceguide.org.uk/scotland .
“But of course campaigns like this have to go hand in hand with more fundamental reforms, from ensuring the energy market is truly competitive to helping people to keep more of the heat in their homes through energy efficiency programmes. We will continue to push for reforms to ensure that no one has to live in a cold home.”
Meanwhile what are you supposed to do? Well the below will help…
Be an Energy Shopper
Shopping around for the best energy deal can help customers control the cost of their heating and lighting so Energy UK is backing Ofgem’s new ‘Be an Energy Shopper’ campaign. The energy industry has been working hard to reform the gas and electricity market – making things simpler, clearer and fairer.
The key to getting a good deal is:
Knowing how much energy you use – an accurate meter reading is vital.
Understanding your energy use – smart metering can help as well as benchmarking your use against comparable properties (visit compare my energy).
Shopping around – it is easy to be an energy shopper and go energy shopping tells you how.
Key tips for simple around are on the industry’s website Energy Made Clear.
Energy UK’s Angela Knight said:
“Many reforms are underway within energy making things simpler and clear for customers. While many of us like to hunt for a good bargain, we never apply this to searching for a better energy deal. Be an energy shopper is a great way of making it even easier to shop around for a good deal.”
As part of the ‘Be an Energy Shopper’ campaign the energy regulator, Ofgem, has set up a website where you can find out all about the recent reforms. The site takes you through everything you need to know to lower your energy bills.