Coinciding with its annual conference today, Energy UK is launching Energy Made Clear, a new simple to understand website that explains the ins and outs of the energy industry.
Angela Knight, Chief Executive of Energy UK, said: “The launch of Energy Made Clear is an important step forward in the rebuilding of trust between the public and the energy industry. Many people are not aware of the help that is available to them when they get into difficulty. Energy Made Clear will make it easier to people to understand how the industry works and get the help they need if they need it.
“The industry can sometimes be tricky to understand. Energy Made Clear gives transparent and useful information ranging from the help available with bills, methods to save energy and how to switch suppliers .The energy industry is aware that sometimes things can go wrong and knows that the public need to know that there is help available if this happens.”
The conference today will have an A-list of business and political speakers including Ed Davey, Secretary of State for Energy & Climate Chang, Caroline Flint, the Shadow Secretary and Neil Clitheroe, Scottish Power.
Andrew Wright from Ofgem will be one of the earlier speakers and he is expected to say that energy is at the top of the political agenda and the challenges will not go away. It is anticipated that he will also say that the longer term vision for energy will mean engaged consumers, smarter markets and a greater role for intermediaries. This will mean an essential low carbon transition – and no ‘creeping’ regulation and intervention.