SSE signed the C-19 Business Pledge to support the UK through the coronavirus pandemic and the recovery efforts on 27 March. The pledge aims to unite the business community during the crisis by supporting employees, issuing advice to customers and helping communities. In this vein, SSE has made available £1mn for communities, provided additional support to vulnerable customers through the Priority Services Register and ensured that key personnel providing a critical service at SSE sites are protected.
Scottish Power Energy Networks confirmed on 30 March that it has enacted contingency plans to ensure 3.5mn homes and businesses maintain their electricity supply throughout the coronavirus crisis. It pledged to rapidly install connections to hospitals, care/nursing homes, water treatment works and food supply chain business. It also said it would postpone or cancel new network upgrade projects that involve planned interruption of power for customers. The changes will be implemented across its service areas in north west England, north Wales and central and southern Scotland.