9 out of 10 smart meter customers take simple daily steps to reduce energy use in the home

British Gas logoBritish Gas smart meter customers around the country are benefiting from ‘seeing their energy as they use it’, with nine out of ten saying they’re taking simple daily steps to manage their home energy use. New research, published today by British Gas, also reveals savings of up to £75 a year are being made by homes with smart meters installed.

Smart meters come with an in-home display called a smart energy monitor that shows how much gas and electricity is being used, and its cost in pounds and pence. More than three quarters (79%) of those who use their smart energy monitor said having a smart meter has made them more aware of their energy consumption.

Because of this greater insight, survey respondents said they’re now taking simple daily measures to reduce their energy, like turning appliances off when they’re not in use. Such changes in behaviour have led to more than half (54%) saving money off their energy bills, with nearly two-thirds (64%) of those identifying savings of up to £75 per year.

Stuart Rolland, Managing Director of British Gas Smart Metering, said:

 “The results show that by seeing how energy is used through the home, you can make small changes that save you money. Whether it’s discovering how energy efficient the fridge is, or the cost of using the tumble dryer, we’re excited that the smart meter roll-out will make it easy for consumers to improve their energy efficiency.”

Smart meters have also encouraged two-fifths (40%) of households to tackle wider energy efficiency issues in their home. Insulation was identified as the action taken up by most of those households, with loft insulation able to save up to £180 a year.

Dr Jack Lewis, Neuroscientist, said:

“It’s great to see smart meters are already making a positive impact, helping people to question their habits. By enabling people to see when their household energy consumption changes, via a simple traffic light system, the smart energy monitor triggers an emotional response to nudge people out of autopilot – creating mental space for them to reflect on their energy usage. It’s great to see this translating into measurable behavioural changes, with 9 out of 10 customers already making small changes in their home to become more energy efficient.”

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