Energy supplier npower nominated for three awards for its work with SMEs

Energy supplier npower has been nominated for three different awards for its work with small to medium sized businesses (SMEs).

npower logo 1They are the Treating Customers Fairly Award – part of the Credit Today Utilities & Telecoms Awards,  the Most Effective Training Programme (in partnership with Blue Sky Performance improvement), part of the CCA Excellence Awards, and SME Supplier of the Year Award in the small to medium sized enterprise  – part of the Energy Awards.  npower, nominated, award, SME

The Treating Customers Fairly Award is to demonstrate that the nominated business is delivering fair outcomes to consumers and that senior management are taking responsibility for ensuring that employees at all levels deliver the consumer outcomes relevant to their business through establishing an appropriate culture.

The Most Effective Training Programme award is designed to recognise achievements of individuals and organisations committed to delivering outstanding customer service through effective training.

Meanwhile, the SME Supplier of the Year award aims to reward the achievements of companies in cutting emissions and leading the way through innovative energy use.

Jason Scagell, the Director of SME npower, said:

“We are delighted that npower’s SME business has been nominated for three different prestigious awards.

“First-class customer service is the foundation on which we treat all of our business customers. For us, being number one for customer experience is our top priority. It is great to be recognised for the service our people provide to our customers each and every day.”

The winner of the Treating Customers Fairly Award will be announced on 18 September, the winner of the Most Effective Training Programme will be announced on 26 November, and the SME Supplier of the Year Award will be announced on 4 December.

Pixie Energy

Pixie logo Pixie Energy is an incubator and a facilitator of strategic research and project work, focusing on energy regulation, policy and markets at the local and national level. Find out more about Pixie Energy here.

Local Energy Matters: Scotland

Local Energy Matters: Scotland is a free-to-download brochure with a focus on energy tariffs in the two Scottish electricity distribution regions, as well news on local energy and low-carbon schemes.

Previous editions can be download here.

Scottish energy market overview

You can read an overview of the Scottish energy market here.

Scottish Government energy feed