Plan to install 30 million smart meters are badly off-track, warn MPs

smart meterPlans to install energy saving smart meters in every UK home and business by 2020 are in danger of veering off-track and could prove to be a costly failure because the project has not been driven forward effectively

MPs on Westminster Energy Committee have issued warnings about technical, logistical and public communication issues which have resulted in delays to a national roll-out programme.

Tim Yeo MP, Chairman of the Committee, said: “Time is running out on the Government’s plan to install smart meters in each of the UK’s 30 million homes and businesses by 2020.”

The roll-out of smart meters in the UK is due to take place between 2015 and 2020 with an estimated 53 million devices to be installed by energy suppliers in 30 million homes and businesses. DECC estimates that the roll-out of smart meters will cost around £10.9 billion and these costs will be passed onto consumers. However, the cost is expected to be offset by expected savings of £17.1 billion, in part from energy efficiency.

Yeo added: “This Committee first looked at this programme in 2013, highlighting issues which we urged the Government to address. While some progress has been made since then, it’s not enough.

“The energy industry told us that it needs the Government to enable industry-wide solutions, rather than the less efficient alternative of letting each energy supplier develop its own solution.

Without a significant and immediate change to the Government’s present approach which aims to install smart meters in 100% of UK homes and businesses, the programme runs the risk of falling far short of expectations.

“At worst, it could prove to be a costly failure. So, the Government is at a crossroads on its smart meters policy. It can continue with its current approach and risk embarrassment through public disengagement on a flagship energy policy, or it can grip the reins, and steer the energy industry along a more successful path which brings huge benefits for the country.”

Smart meters allow energy suppliers to get remote electricity and gas readings from households and businesses using mobile phone-type signals and wireless technologies.  The potential consumer benefits from smart meters include lower energy bills through reduced energy consumption alongside energy efficiency.

The Committee reviewed the progress of the roll-out and is disappointed by the ongoing policy delivery challenges which the Government has failed to resolve the following project-critical issues: –

  • Technical communication problems with multiple occupancy and tall buildings which should have been resolved by now
  • Compatibility problems between different suppliers and different meters
  • A slow start to full engagement with the public on meter installation and long-term use
  • A delay by the Government-appointed communications infrastructure company which has further set back confidence in the programme, and:
  • A reluctance to improve transparency by publishing the Major Project Authority’s assessments on the smart meter programme.


Meanwhile, the Energy and Climate Change Committee is to host a morning conference in London on 12 March for energy investors, specialists and campaigners to discuss future challenges and opportunities in energy and climate change policy.


Speakers include Matthew Bell, Chief Executive, Committee on Climate Change, and David Hone, Shell’s Chief Climate Change Adviser.


Pixie Energy

Pixie logo Pixie Energy is an incubator and a facilitator of strategic research and project work, focusing on energy regulation, policy and markets at the local and national level. Find out more about Pixie Energy here.

Local Energy Matters: Scotland

Local Energy Matters: Scotland is a free-to-download brochure with a focus on energy tariffs in the two Scottish electricity distribution regions, as well news on local energy and low-carbon schemes.

Previous editions can be download here.

Scottish energy market overview

You can read an overview of the Scottish energy market here.

Scottish Government energy feed