Utility switching bucks trend and marks ‘significant change’ in consumer habits

Lawrence Slade
Lawrence Slade

The number of consumers switching their gas and/or electricity supplier has maintained momentum over the summer, with the highest numbers for August in recent years, Energy UK said today.

More than 285,000 customers switched electricity supplier in August, an increase on July’s figures when 273,122 customers switched.

Smaller suppliers gained 80,237 electricity accounts, 28% of all switches. This is slightly above average for the year so far.

Lawrence Slade, chief executive of Energy UK, said: “People don’t normally think about switching their electricity supplier until the days get colder and the clocks go back.

“But this year switching numbers have remained high and represent a significant change in behaviour. “

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